Conditions générales d'utilisation

Lisez nos conditions générales qui s'appliquent à tous nos programmes et circuits de plongée.

  1. Réservation et confirmation

    All reservations are subject to availability and do not constitute a binding agreement until confirmed by us. A reservation shall be deemed confirmed only upon receipt of the required deposit payment.

    Participation applies to both shore and boat dives under our standard dive program. Specific dive sites are not guaranteed, as site selection depends on factors including, but not limited to, weather conditions, sea state, operational considerations, and diver certification and experience.

  2. Politique de paiement et de remboursement

    Upon confirmation of the reservation, a deposit payment is required.
    The deposit is strictly non-refundable under all circumstances, in accordance with applicable Greek law, which governs all transactions, services, and activities related to this agreement.

    Le remaining balance shall be payable upon arrival, as outlined in the payment summary provided at the time of booking, unless otherwise expressly agreed in writing.

  3. Processus de paiement
    Payment instructions will be provided via email and may include a secure online payment link directing you to a certified banking or payment processing environment. By completing the payment, you confirm that you are authorized to use the selected payment method and agree to these Terms and Conditions.
  4. Modification des dates de réservation
    Requests to modify reservation dates are subject to availability and operational feasibility. Payments already made may, at our discretion, be transferred to alternative dates or programs.
    No refunds will be issued, in line with the non-refundable payment policy.
  5. Carrier or Schedule Changes

    In the event that a cruise ship, airline, or other carrier alters its schedule, including but not limited to cancellation of the Mykonos stop or reduction of time in port, the non-refundable policy remains fully applicable.

    Any claims for compensation arising from such schedule changes must be pursued directly with the carrier or operator, as we bear no responsibility for third-party transport decisions or changes.

  6. Program Cancellation by Us

    In the event that we cancel the program due to operational, safety, or force majeure reasons, you will be entitled to a full refund of all payments made for the canceled program.

    We reserve the right to modify or cancel specific dive sites, schedules, or activities when required for safety or operational reasons. As noted above, specific dive sites cannot be guaranteed due to variable conditions such as weather, sea state, and diver experience levels.

  7. Payments

    Conformément à la loi grecque, une fois qu'un reçu légal a été délivré, nous ne pouvons pas offrir de remboursement pour les annulations.

    C'est la raison pour laquelle, tous les paiements sont définitifs et non remboursablesNous nous efforçons de vous le faire savoir clairement avant de procéder au paiement. Cette politique est mentionnée à la fois sur notre site web et dans toute correspondance de réservation avant le paiement.

    Veuillez également noter que lorsque vous confirmez une réservation de plongée, vous vous assurez une place spécifique sur notre bateau de plongée et dans notre programme. Le nombre de places étant limité, cette place vous est exclusivement réservée et ne peut être vendue à un autre client en cas d'annulation.

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